Terms and Conditions
By booking a session with Vortex Racing you agree to the following:
Deposits, Cancellations, and Refunds
A deposit of $25/person is required to finalize a reservation.
Please email firstname.lastname@example.org or call us at 514-633-0000 to cancel or reschedule a simulator session.
If you do not arrive for your scheduled session, or cancel with less than 48 hours notice, no refund will be provided.
For large groups and corporate/private events, if you cancel with less than 7 days notice no refund will be provided.
If the number of participants who arrive for the booking is below the number of people the reservation is made for, $25/person of the deposit will be forfeit.
Please arrive 10-15 minutes before your scheduled session. If you arrive after your scheduled start time you may experience further delays. If you arrive more than 15 minutes late, 50% of your deposit will be forfeit.
Drugs and Alcohol
Vortex Racing prohibits participants from being under the influence of drugs, alcohol, or any other intoxicating substance during a simulator session. Vortex Racing staff reserve the right to refuse access to the simulators to any individual displaying signs of such influence.
Photographs and Video
Participants will be offered the opportunity to be photographed after their simulator session. Vortex Racing reserves the right to use these photographs for promotional purposes. Participants accept that no compensation will be offered for such use.
During events held at Vortex Racing, photographs, videos, and other recordings may take place. These may be used by Vortex Racing for promotional purposes. Participants accept that no compensation will be offered for such use.
Participants understand that, to assure the safety of participants and proper functioning of our systems, they must abide by all rules and staff instructions. Failure to do so may result in the cancellation or premature termination of the simulator session. If so, no refund will be provided.
Vortex Racing sessions must be booked in advance.
Sessions can be scheduled to take place between 12h and 21h, Monday through Thursday, or between 10h and 21h, Friday through Sunday.
Our customer service staff are available to take your calls for information or to book your session seven days a week between 9h and 17h.
© 2017 Vortex Racing Inc
All rights reserved.